Privacy Policy
This policy explains what data Sendomate and SendSMS handle, why, how long we keep it, who can see it, and your rights.
Last updated
Last updated: November 2, 2026. This policy may change; we will update the date above when it does.
Who we are
Sendomate is a Philippines-based software company. SendSMS is our business messaging product. For legal and privacy questions, see the contact details at the bottom of this page. [Company legal name and address]
What data we handle
When you use SendSMS, we handle: your account email; the phone numbers of your contacts; the text content of messages you send and receive; delivery status for messages; and your gateway login, which is stored encrypted. We do not ask for more than is needed to run the service.
Why we handle it
We use this data to send and receive messages on your behalf, show you delivery status, apply STOP opt-outs, keep your gateway connected, and keep the service working and secure.
How long we keep it
We keep data for as long as needed to provide the service and meet our legal obligations. Message text and logs may be kept so you can review delivery and replies. You can ask us to delete data covered by your rights below; we will act within the time the law requires.
Who can access it
Access is limited to the people you authorize in your account. As the account owner, you control who can send, read, and manage messages. A small number of our staff may access data only to keep the service running or to respond to support requests, and only as needed.
The Philippine Data Privacy Act
We process personal data in line with the Philippine Data Privacy Act of 2012. We keep data secure, limit it to what the service needs, and give you the rights described below.
Your rights
You may ask to see the personal data we hold about you, ask us to correct it, or ask us to delete it where the law allows. You may also withdraw consent and object to certain uses. To exercise any of these rights, contact us using the details below and we will respond within the time the law requires.
Security
We use reasonable measures to protect your data, including encrypting your gateway login. No method is fully secure, but we work to keep the service safe and to limit access to people who need it.
Contact for privacy questions
For any privacy question or request, contact us at [privacy contact email] or [company address]. We will respond within the time the law requires.
Questions about your data?
Contact us